Warren has assisted us & advised us in purchasing & selling several properties over the past 8 yrs. At all times Warren has provided us with detailed information allowing us to make informed decisions and has given us time to decide on what direction to take. Due to the wonderful service we have received, my husband & I have often recommended Warren’s real estate skills to friends & family.
To whom it may concern,
We have been using First National Platinum’s management services for many years. We have always found the service and advice we have received from them to be excellent. They look after a number of our properties and have always given us the clear impression that they have our best interests at heart.
We feel very cared for & looked after and really, have very little to do with our properties – just how we like it! As we have complete trust in First National Platinum we’ve authorised them to do small repairs (up to $250-$300) without the need for our approval. We find this gives us our monthly statements and no other niggly bits to attend – they do it all for us. Our statements have invoices attached for those little charges – which puts your mind at ease. With my busy life/schedule this is a godsend!
To whom it may concern,
We have been clients of Top Property Management t/a First National Platinum since March 2011 and have been extremely impressed with their professional approach to property management.
Their screening and selection process for new tenants has always been outstanding and we have never had a problem with a tenant in any our properties in the Manurewa area.
Maintenance and follow up on any issue has always been promptly dealt with. They are fair and well researched in current rental trends and have an extremely sound accounting system.
Our policy has always been to meet each tenant personally where possible and they have always spoken well of the Team.
Having lived overseas for extended periods of time they have always kept closely in touch by email and dealt with any problems arising.
We would highly recommend the team of Keith and Andrea Dennis and Esme Cole for rental property management!
In my experience success in property investment depends largely on the property management company. Esme from First National Platinum surpasses all my expectations and I am confidently able to leave the management of my properties in her very capable hands.
Esme provides a very professional yet personal service and has always selected good tenants. She maintains my properties in great condition carrying out regular thorough inspections, promptly advising and arranging for any remedial work, including several quotes where necessary, which ensures satisfied tenants.
Communication with Esme is also excellent with immediate response to any queries I may have or to notify me of any issues and action taken in regard to my properties.
I would warmly recommend them to anyone looking for an outstanding thoroughly reliable property management service.
Rod and the team have now sold two of my homes and also manage 3 of my investments. I have found the service to be exceptional – which is why I’m a repeat customer. I really appreciated how they worked together as a team when selling my home to achieve the best possible price.
Rod sold two of our properties and he has always kept us in the loop, given us good advice. We appreciate that he always had time for us and worked to achieve the outcome we needed.